The National Institute for Computational Sciences

User Assistance

Welcome to the NICS User Assistance page

The National Institute for Computational Sciences (NICS) HPC Consultants are dedicated to providing support for NICS resources. Helping users attain break-through science is the primary goal of the User Assistance group. Help is available by phone, email, and web documentation. Normal hours are 9 a.m. until 5 p.m. (Eastern time) Monday through Friday, exclusive of holidays.

Website resources:

NICS FAQ
Current System Status
NICS User Portal

Contact Us

Address: Oak Ridge National Laboratory
PO Box 2008, BLDG 5100
Oak Ridge, TN 37831-6173
NICS User Assistance:
9:00 am - 6:00 pm ET
865.241.1504