The NICS User Assistance & Outreach Group is dedicated to providing support to users of the NICS resources. Phone, email, and web support are provided to give users the information and resources needed to use NICS resources to their fullest. Assisting users attain breakthrough science is the primary goal of the services provided.
You may also find the following pages useful:
Access
The access page provides instructions on connecting to the systems, including how to use your One Time Password (OTP) token.
Data Transfer
The data transfer page lists utilities to transfer data to/from the NICS from remote sites, as well as how to transfer data from NICS systems to the High-Performance Storage System (HPSS).
Frequently Asked Questions
The FAQ page provides answers to common questions and information about common error messages.
File Systems
The file systems page provides descriptions of the various file systems available to users, including home and work directories, project directories, and mass storage (HPSS).
Modules
The modules page provides information on the modules utility, which we use to allow several versions of software packages to exist on the system and be easily accessed.
