To gain terminal access to supported resources, there are currently two supported technologies: RSA SecurID and Duo. RSA is a two-factor authentication method using hardware tokens. Duo is a multi-factor authentication method using mobile devices and soft token. Both methods offer enhanced security. Duo is only available to University of Tennessee users. All others users will be provided with RSA SecurID tokens.
|ACF Login Host Name||IP Address||Authentication Supported||File System Access|
|22.214.171.124||NetID + Duo||Home,|
|126.96.36.199||NICS username + RSA||Home,|
Users who do not have a University of Tennessee netID will access resources via SSH and use an RSA SecurID token. As part of the account activation procedure, you will receive information about obtaining an RSA SecurID token.
Logging in with OTP requires using a personal PIN plus the current code displayed on the token—this combination is referred to as your passcode. Along with your token, you will receive instructions on setting up your PIN for the first time. Use SSH along with your passcode to log in to resources, for example:
> ssh <username>@rsa.acf.tennessee.edu Enter PASSCODE:
Note: No characters will appear when entering passcode.
Users who have a University of Tennessee netID will access resources via SSH and use the Duo app on their mobile device. New users will be given an opportunity to enroll in Duo when they apply for an account. Existing users can follow the below directions. Before enrolling in Duo, please ensure that you have associated your UT netID with your user account by logging into the user portal and click the link to associate your netID with your account.
Duo Setup Directions
New users are given an opportunity to enroll in Duo during the application process. If you skipped this step during the application process or you are an existing user who would like to enroll in Duo, please follow the below steps:
|Step 1: Download Duo App|
|Step 2: Enroll in Duo||Please visit the user portal and login. Then click the link to associate your credentials with your username and you will be guided through the enrollment process.|
Connecting via Duo
> ssh <netID>@duo.acf.tennessee.edu Please login to using your Netid password: password: Duo two-factor login for
Enter a passcode or select one of the following options: 1. Duo Push to XXX-XXX-7890 Passcode or option (1-1): 1
Duo can either send you a 'push' or you can generate a passcode by tapping the key icon in the Duo mobile app. Choosing a 'push' will send a notification to the Duo app installed on your mobile device. Click 'Approve' and you will be logged in.
UNIX-based operating systems generally have an SSH client built in and Windows users may obtain free clients online, such as PuTTY.
Any SSH client used to log into resources should:
- Support the SSH-2 protocol (supported by all modern SSH clients). Several security vulnerabilities exist in the SSH-1 protocol, therefore, access using a version 1 client is not allowed.
- Support the encryption algorithms that our Secure Shell server version 5.8 supports.
- Allow keyboard-interactive authentication to access NICS
systems. For UNIX-based SSH clients, the following line should be in
either the default ssh_config
file or your $HOME/.ssh/config file:
PreferredAuthentications keyboard-interactive,passwordThe line may also contain other authentication methods, so long as keyboard-interactive is included. For recent versions of SecureCRT or PuTTY, the setting can be made through the SSH connection properties menu.
Other Login Issues
Accounts that are not used for a period of three consecutive months are disabled. If you believe your account has been disabled for inactivity please submit a request to email@example.com.
RSA Key Fingerprints
Occasionally, you may receive an error message upon logging in to a system such as the following:
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED!@ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY! Someone could be eavesdropping on you right now (man-in-the-middle attack)! It is also possible that the OTP host key has just been changed.
This can be a result of normal system maintenance that changes an RSA public key or could be an actual security incident. If these fingerprints do not match what your SSH/SCP/SFTP client shows you, do not continue authentication; instead, contact firstname.lastname@example.org.
There are graphical tools you might want to use on NICS resources, which require using X11 forwarding. For example, there are a number of graphical debugging, optimization, and visualization tools. For instructions on setting up the X11 forwarding please see Procedures for X11 forwarding.
Changing Default Shell
You may change your default shell, by logging into the NICS User portal. After logging in to the portal, you may change your shell in the 'Login Information' section.