The National Institute for Computational Sciences

Contact Us

For technical, account and resource related questions contact us by submitting a ticket to the XSEDE help desk online or email questions to

Questions may also be answered by phone.

    NICS User Support

The help desk uses the XSEDE Ticketing System (XTS). You will receive an auto-notification once your email has been received, and the notification will include a ticket number for reference.

To contact the webmaster please send email to

NICS Contact Information:

National Institute for Computational Sciences
Oak Ridge National Laboratory
PO Box 2008, BLDG 5100
Oak Ridge, TN 37831-6173
Phone: 1-865-574-5493
Fax: 1-865-576-4368